Privacy Policy

Wild Robin is committed to protecting the privacy of its players and ensuring that personal data is handled responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and other related regulations. This Privacy Policy outlines how we collect, use, and protect your personal information when you access our services.

License Information

Wild Robin operates under a license issued by Antillephone N.V. in Curacao. This license allows us to provide online gaming services, including online casino games, in a regulated and secure environment.

Data Collection

We collect personal data from players when they register for an account, make transactions, or interact with the Wild Robin platform. The types of data we may collect include:

• Registration data: This includes your name, date of birth, address, and contact information.
• Payment details: Information related to your banking or payment methods used for deposits and withdrawals.
• Technical logs: Data such as IP addresses, device information, browser type, and cookies that help us understand how our platform is accessed and used.

Purpose of Data Usage

The personal data we collect is used for various purposes, including:

• Account management: To create, maintain, and manage your player account.
• Marketing communication: To inform you about promotions, bonuses, and other updates related to our services, if you have opted in to receive such communications.
• Anti-fraud checks: To prevent fraudulent activities and ensure the integrity of our gaming environment.
• Anti-Money Laundering (AML) compliance: To comply with legal obligations and prevent money laundering activities.
• Know Your Customer (KYC) procedures: To verify your identity and ensure that you meet the legal requirements for playing at our casino.

Data Sharing

Wild Robin may share your personal data with third parties in the following circumstances:

• Payment providers: To process your transactions efficiently and securely.
• Verification partners: To conduct necessary identity checks as part of our KYC procedures.
• Regulatory authorities: To comply with legal obligations, including reporting requirements as mandated by gaming regulations.

We ensure that any third parties with whom we share your data are committed to protecting your privacy and have appropriate security measures in place.

User Rights

Under the UK GDPR, you have several rights regarding your personal data, including:

• Right to access: You have the right to request a copy of the personal data we hold about you.
• Right to deletion: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.

To exercise these rights, please contact our support team through the available channels.

Cookie Policy

Wild Robin uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files placed on your device when you visit our site. We use two main types of cookies:

• Essential cookies: These are necessary for the basic functionality of our website and allow you to navigate and use its features.
• Analytical cookies: These help us analyze how our website is used, enabling us to improve its performance and user experience.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may limit your ability to use certain features of our site.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. Our security measures include encryption, firewalls, and secure access controls.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes for which it was collected, in accordance with our legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

Wild Robin reserves the right to update this Privacy Policy at any time. Any changes will be communicated to you through appropriate channels, and the updated policy will be made available on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our support team. We are committed to addressing any inquiries you may have regarding your personal data and your rights under applicable data protection laws.